Putting Ajax in Front of the Customer
We’re about to move an app in to production that uses a fairly large amount of Ajax goodness within it, and I’ve found the reaction of our test users fairly interesting. The simple fact is that there was essentially no reaction (other than an occasional “this doesn’t look like a normal pop-up window” when a DHTML div showed up instead of a browser window). Users coming from the fat client world simply expect their apps to work like this. Instead of fielding the usual complaints about the traditional problems with web-based apps, users can just get their work done in a more efficient manner than they could have before, which ends up making things easier for everyone involved.
